Store Policy

Customer Care

At Enishishop, your satisfaction is our top priority. We're passionate about providing not only premium Japanese matcha, but also outstanding service from start to finish.

🧾 Order Support

Need help with your order, tracking, or returns?
Email us at Enishi1info@gmail.com and we'll respond within 24 hours on business days.

📦 Shipping & Returns

We ship fast and pack your matcha with care. Not satisfied? You can return unopened products within 14 days. Read our full policy here →

🤝 Personal Assistance

Whether you're new to matcha or a long-time fan, we're here to guide you. From product advice to brewing tips – just ask!

📲 Connect With Us

Wholesale Inquiries

I'm a wholesale inquiries section. I'm a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I'm a great place for you to tell a story and let your users know a little more about you.

Privacy & Safety

I'm a privacy & safety policy section. I'm a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

Your user's privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

IDEAL