Shipping
Shipping Policy
Shipping Times & Carriers
We process and ship all orders within 1–2 business days after payment confirmation.
Netherlands delivery time: 1–3 business days
Shipping carriers: PostNL or DHL
International shipping: Available – rates calculated at checkout
Tracking: All orders include a track & trace code
Shipping Costs
Netherlands: €4.95 (free shipping on orders over €50)
International: Costs vary by destination and will be displayed during checkout
Delivery Issues
If your order is delayed or lost, please contact us at info@enishishop.com with your order number. We will assist you as soon as possible.
Return Policy
We want you to be fully satisfied with your purchase. If you're not happy, you have the right to return your order within 7 days of receipt.
Return Conditions
Products must be unopened, unused, and undamaged
Return shipping costs are the responsibility of the customer
To start a return, email info@enishishop.com with your order number and reason for return
Once we receive your return and confirm it meets the conditions, your refund will be processed within 5 business days via the original payment method.